Symons Group has received strong feedback from a recent NZTA Compliance Review Audit, with both our Goods Service Licence and Small Passenger Service Licence assessed as operating above the industry average.
The auditors noted that our level of activity — from kilometres travelled to fleet size and passenger movements — highlights how effectively our systems are working behind the scenes. Their report commended our proactive approach to compliance and the way we use systems and processes to maintain consistently high standards.
“The size of your fleet and the distance travelled highlight how effectively your systems and proactive approach to compliance are working to maintain a high standard within the industry.”
— NZTA Compliance Review Audit
“The operation of your small passenger service licence is performing at an above-average level, and we commend you for this achievement.”
— NZTA Compliance Review Audit
While it’s encouraging to have independent confirmation that our approach is working, these results reflect the daily effort of our entire team — from drivers and logistics to workshop, administration, and management.
Compliance isn’t a one-off achievement; it’s a mindset. These audits help us confirm what’s working, identify where we can improve, and keep lifting the bar to ensure our people, clients, and communities can rely on us.
Thank you to everyone across the business who plays a part in keeping our standards high and our systems running smoothly. This result belongs to the whole team.
